Privacy Policy
What we collect
- Contact details you enter at checkout or in the contact form: name, phone, address, and email if you provide one.
- Order history and account details if you create an account.
- Technical data your browser sends automatically, such as device type and the pages you view.
Cookies and tracking
We use cookies and similar technologies to run the store (your cart and session) and to measure and improve our marketing. During your visit we may load:
- Google Analytics / Google Tag Manager — traffic and behaviour measurement
- Meta (Facebook) Pixel and Conversions API — ad measurement for Facebook and Instagram
- TikTok Pixel — ad measurement for TikTok
These tools may receive a hashed (irreversible) version of your email or phone number, along with your IP address, so a purchase can be matched to an ad. They do not receive your name or full address.
How we use your data
- To process, deliver and support your orders
- To contact you about your order, including on WhatsApp
- To measure and improve our ads and website
- To meet legal and accounting obligations
Sharing
We share data only with our delivery partners (to ship your order), payment providers (if you pay online), and the analytics and advertising providers listed above. We never sell your data.
Your choices
You can ask us to access, correct or delete your personal data by contacting us. You can also block cookies in your browser settings, though parts of the store may then stop working.
Contact
For any privacy request, reach us through the contact page or on WhatsApp.